| With 10 years of experience Tellus Tickets is the leading online ticket solutions provider in the world of online auto and motorsports ticketing. Based in Rotterdam, The Netherlands Tellus Tickets aims to offer its services to sports fans and sports events organizers alike; an easy-to-use and secure web service for ordering tickets online. Tellus Tickets currently runs over 30 ticket shops in F1GP, A1Gp, ChampCar, MotoGP and World SBK racing. These websites are hosted by our team of 10 Sales&Support operators in 6 different languages. Last season we sold over 50.000 tickets to a worldwide client base with a total revenue of over EUR 10 mil.. For the 2008 season we are aiming to double these figures.
Our most important selling proposition is the level of service we would like to provide in online ticket sales. The backbone of our ticket business is a framework of international (dot coms) and local websites that offer online information and on- and offline support in 7 different languages (Dutch, English, French, Spanish, German, Portuguese and Italian). The operation of these online shops requires a very solid and efficient team of sales and support employees. Our operators have different mother tongues but all speak the universal language of customer care. Dedication, professionalism and customer orientation are what we stand for.
To expand our current team of 5 sales and support operators we are looking for a fulltime:
(junior) Multilingual Sales & Support Operator:
English and French or German
Your job with us
As a ( junior) Sales & Support Operator you will be part of the Tellus Tickets operational team and take on a shared responsibility for our:
- Operational activities:
Providing administrative/sales support in the handling of all e-mail/phone requests and questions from (potential) clients to keep them satisfied.
- Maintenance activities:
Spotting opportunities to improve our websites and keeping the information that we communicate towards our clients up-to-date.
- Marketing activities:
Spotting new business opportunities to increase our ticket sales and implementing promotional campaigns for our different brands.
Your day-to-day focus on either operational, maintenance or marketing activities will shift along with the seasonal flow that defines our business process. In effect, this means that during appr. 9 out of 12 months you will be primarily servicing customers and solving problems, while during the off-season you may spend most of your time on preparing, for the new season and generating new business.
Our organization is young and growing and therefore we are looking for qualified people that show the potential to learn and professionalize with us. You will start out with operational activities and depending on your development other tasks may be added to your job package. Potential fields of responsibility include (shared) responsibility of markets and/or marketing activities. It is up to you to grow into anything that fits your ambitions and skills within our organization.
Your skills
• You are native English
• Basic knowledge of German or French.
• Your educational level is MBO/HBO with relating work experience.
• You are computer literate. Experience with SAP is appreciated.
• You posses a superior feel to communicate effectively and to handle problems.
• You are able to handle pressure effectively.
• You are able to work independently as well as in a team.
• You are a well organised and structured worker.
Being a motorsports fan is not a requirement, but having a “click” with racing will make it easier to relate and to have fun in doing the job.
Our offer
• Young, informal and dynamic environment with full dedication
• Open and direct communication
• International and inspiring atmosphere
• Flexible work hours
• Good basic salary and bonus opportunities
• Opportunities for professional and personal development
Interested?
Please send your motivation and your CV in English or Dutch to cdeurloo@tellus.com or send it by post:
Tellus Tickets bv
T.a.v. Chantal Deurloo
Postbus 11290
3004 EG Rotterdam
If you have any questions concerning this position please contact Chantal Deurloo at 010-7503875.
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"Door
al die jaren deel uit te maken van het succes en
de groei van Tellus, is 'trots' het woord dat voor
mij werken bij Tellus het best omschrijft."
“Tellus
staat voor mij voor bruisend, dynamisch, internationaal
en innovatief. En heel belangrijk, het is erg leuk
werken met al die prettig gestoorde collega's!”
